Complaint Process

The Home Builders Association of Georgia (HBAG) is a professional trade association for home builders. It is not a governing agency, nor does it provide oversight for builder licenses, which are issued through the Georgia Secretary of State’s Professional Licensing Boards Division. As such, HBAG does not handle customer complaints or get involved in legal disputes between builders and consumers.

Any complaints should be filed with the Georgia Secretary of State’s office – click here for more information or to submit a complaint.

For questions or issues regarding your home or home warranty, please contact your builder directly.


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If you have any questions please let us know. We look forward to hearing from you!

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